How do I manage my appointment?

When an appointment is made, you will receive an automated email to the email address you have registered on file confirming your appointment from our practice management software. Within the body of this email is a CANCEL link: this link can be used by you to cancel any appointment with at least 2 days’ notice.

In the event of unexpected illness, Telehealth is available. Please email the practice at as soon as you realise a change to Telehealth is required.

 

What should I bring to my initial appointment?

  • Referral letter from your referring doctor
  • Private health insurance details (which may provide additional rebate for allied health appointments)
  • Prior treatment records including any neuropsychological test results
  • List of current medications

As a Patient or Caregiver, what should I expect?

Dr Llewellyn believes in working collaboratively and sensitively with you and your community supports (including family members or other professionals) to help establish an appropriate individual treatment plan that is suitable for your needs.

If you would like a significant support person to attend your appointment with you, please feel free to arrange to do so.

 

What are your fees?

Due to the costs associated with running a private medical practice, our practice does not bulk bill. The cost of your appointment will vary depending on the length and nature of the session. A list of indicative fees is provided at the time of patient registration.

‘The gap’ refers to the monetary difference between the full fee that Dr Llewellyn will charge and the Medicare rebate – this is also referred to as the ‘out-of-pocket cost’.

A significant Medicare rebate is available for all clinical appointments with our Psychiatrists, provided you have a current referral at the time of consultation. This is particularly helpful if longer-term therapy or management is required.

Please note, this practice does not accept payments from third parties like Insurance Companies, Law firms or Governmental departments. All fees are to be paid on the day by the patient/account holder.

 

Medicare Safety Net

Patients who require ongoing treatment are encouraged to register for the Medicare Safety Net, which is designed to protect high users of health services from large out-of-pocket expenses.

For more information on the Medicare Safety Net, go to: https://www.humanservices.gov.au/customer/forms/ms016

 

Where do I park?

There is very limited street parking available on Wickham Terrace. Paid parking is available but this may need to be booked in advance.

 

Can I catch public transport to the suites?

Yes and we encourage you to do this if you feel comfortable. Not only is it great for the environment, it offers a level of convenience that inner city car parking cannot offer. Please us the My Translink app to investigate your options in advance of your appointment.

 

Is there a waiting list to see a Specialist?

Yes. To ensure your appointment is given the priority it requires, please ensure that your referring doctor provides a detailed referral.

 

How do I pay for my appointment?

Our practice only accepts debit cards or credit cards. Payment is required at the time of appointment conclusion.

This practice does not accept cheques or cash.

 

Recovery Is Possible

Patients come to see us for a range of reasons.  Whether you are struggling with relationship difficulties, mood or anxiety symptoms, grief and loss issues, or work or study stressors, our team will be able to assist you.

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